For more than 25 years, Hart & Iliff has offered a winter price protection program for our heating oil customers. Initially, we offered a fixed and capped price program. In recent years, we transitioned away from fixed price, because it offers no downside protection for our customers. Even though it was clearly disclosed, each time the price dropped during the winter, customers were very unhappy about being locked in at a higher price. For example, during the 2014/2015 heating season, prices dropped $1.40 per gallon during the winter. With increased price volatility in the energy markets, we don’t believe it makes sense to lock in a price for the entire winter. The other program is a capped price. This program allows you to pay our regular posted price, but never above a preset price cap.
