Newsletters
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Comfort Line - Fall Winter 2024
*Customers frequently ask us if they can log in to their account and pay a bill. We have consistently been reluctant to allow customers access to our computer system since we store sensitive customer information. Although our computer system is protected by a firewall, there is hardly a week that goes by without news about a security breach at a major organization.*
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Comfort Line - Spring / Summer 2023
For more than 25 years, Hart & Iliff has offered a winter price protection program for our heating oil customers. Initially, we offered a fixed and capped price program. In recent years, we transitioned away from fixed price, because it offers no downside protection for our customers. Even though it was clearly disclosed, each time the price dropped during the winter, customers were very unhappy about being locked in at a higher price. For example, during the 2014/2015 heating season, prices dropped $1.40 per gallon during the winter. With increased price volatility in the energy markets, we don’t believe it makes sense to lock in a price for the entire winter. The other program is a capped price. This program allows you to pay our regular posted price, but never above a preset price cap.
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Comfort Line - Fall/Winter 2023
Rising energy costs have been a painful, unfortunate fact of life in 2022. The factors leading to higher energy rates are global and complex. We’re as eager as you are to see heating oil prices return to normal. Some people think that local fuel companies, like ours, make more money when prices go up. The opposite is true. Our margins suffer, customers cut back on usage and are late paying bills. Meanwhile, we need to pay our suppliers in 10 days. It’s an awful mess for everyone. We want to keep you in the loop during the heating season and help you navigate this winter.
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Comfort Line - Spring/Summer 2022
Unsurprisingly, we’ve received calls about two connected issues—the surge in fuel prices and supply concerns. Russia is the world’s third largest oil producer, generating approximately 11% of total world production. The Russian invasion of Ukraine shocked the energy markets, sending crude oil to record territory and spiking all energy prices. We saw increases from our heating oil suppliers of more than $1.50 per gallon in less than a week! People are also concerned that there will be interruptions in supply that will cause them to run out of fuel. You can count on the fact that Hart & Iliff will not let you run out of oil. We have been in business for more than 130 years and have very strong relationships with suppliers and financial institutions.
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Comfort Line - Fall/Winter 2022
Hart & Iliff has been keeping the residents of Sussex County comfortable in their homes since 1889. We install and service all types of oil, gas, propane and electric heating and air conditioning systems. These systems keep you warm in the winter and cool in the summer. However, you should be aware that the Energy Master Plan (EMP), promulgated by the Murphy administration, is planning to change the way you heat your home and business by mandating the electrification of your heating system.
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Comfort Line Spring/Summer 2021
Most central air conditioning systems run on AC. However, many of the more advanced and efficient air conditioning systems on the market today use inverter technology. An inverter system converts the AC current into DC. With an AC system, the compressor is either on or off, causing the unit to repeatedly start and stop to maintain the desired room temperature. Compressors which run on DC power are smaller, quieter, and can be modulated up or down to run at different speeds, like a dimmer switch on a light fixture.
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Comfort Line - Fall/Winter 2021
Hart & Iliff is a distributor and dealer for a revolutionary new water treatment system called HydroFlow. HydroFlow was developed in Europe and is now available in the United States. It’s patented technology represents a breakthrough in the treatment of hard water. This technology could possibly make other water treatment systems obsolete.
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Comfort Line - Spring/Summer 2020
This interview with Charles Brand, the owner of Hart & Iliff, was conducted by Lorraine Cline. Lorraine is the principal of Cline Design, which has produced our newsletter for more than 20 years.
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Comfort Line - Fall/Winter 2019
Elizabethtown Gas has been actively encouraging residents of Sussex County to commit to converting to natural gas. Here are six good reasons to stick with oil heat:
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Comfort Line - Spring/Summer 2018
This question and answer segment updates the tank coverage available through the Pro-guard Program.
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Comfort Line - Fall/Winter 2018
Is propane more expensive than heating oil?Yes. All fuels are rated based on their heat content. The unit of measure is a British Thermal Unit (BTU), which is the amount of energy needed to raise one pound of water one degree. Heating oil contains 140,000 BTUs per gallon, whereas propane contains only 91,300 BTUs per gallon.
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Comfort Line - Fall/Winter 2017
Winter Snow & Ice: 5 Things You Can Do Undoubtedly, the cold weather this winter will bring our share of ice and snow.
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Comfort Line - Summer 2016
Several customers have written or called asking us to consider offering online bill pay. This quarter, our Q&A segment discusses our thought process with regard to online bill pay.
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Comfort Line - Spring 2016
What caused oil prices to collapse?In a few words, fracking and horizontal drilling. In 2008, U.S. oil production was 5 million barrels per day after steadily declining from a peak of 9.6 million barrels per day in 1970.
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Comfort Line - Winter 2016
This quarter, our Q&A segment discusses Hart & Iliff ’s winter fuel deliveries.
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Comfort Line - Fall 2015
This quarter, our Q&A segment discusses smart thermostats and their benefits.
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Comfort Line - Summer 2015
This quarter, our Q&A segment discusses the upcoming phaseout of R-22.
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Comfort Line - Spring 2015
This quarter our Q&A segment discusses the cause and effect of falling crude oil prices.
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Comfort Line - Winter 2015
This quarter our Questions & Answers segment discusses surging U.S. oil production.
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Comfort Line - Fall 2014
This quarter our Questions & Answers segment discusses the ABC program.
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Comfort Line - Summer 2014
Recently, a number of customers have asked if there is an additional charge for automatic delivery.
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Comfort Line - Spring 2014
This quarter our Q&A segment discusses diesel fuel and diesel-powered vehicles.
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Comfort Line - Winter 2014
This quarter our Questions & Answers segment discusses issues regarding steel oil tanks.
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Comfort Line - Fall 2013
This quarter our Questions and Answers segment discusses available oil tank clean-up and replacement coverage.
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Comfort Line - Summer 2013
This quarter our Q&A segment discusses the Fuel Merchants Association of New Jersey.
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Comfort Line - Spring 2013
This quarter’s Questions & Answers segment discusses U.S. natural gas exports.
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Comfort Line - Winter 2013
This quarter’s Questions & Answers segment discusses the Energy Choice Program available through the New Jersey Board of Public Utilities.
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Comfort Line - Fall 2012
This quarter, our Questions & Answers segment discusses a variety of subjects.
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Comfort Line - Summer 2012
This quarter, our Questions & Answers segment discusses our Even Payment Plan.
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Comfort Line - Spring 2012
This quarter, our Questions & Answers segment discusses energy prices.
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Comfort Line - Winter 2012
This quarter, our Questions & Answers segment discusses Hart & Iliff ’s new plumbing division.
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Comfort Line - Fall 2011
This quarter, our Questions & Answers segment discusses the latest with regard to environmental coverage of underground and aboveground oil tanks.
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Comfort Line - Summer 2011
For more than 15 years, Hart & Iliff has offered two different price protection programs and an even payment plan to help control winter heating costs.
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Comfort Line - Spring 2011
Hydrochloroflourocarbons (HCFCs) are chemicals that have been widely used as refrigerants in the air conditioning and refrigeration industries.
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Comfort Line - Winter 2011
The New Jersey Home Performance with Energy Star Program uses a whole house approach to make homes more energy efficient, lowering energy costs by up to 30%.
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Comfort Line - Summer 2010
This quarter our Questions and Answers segment explores price protection programs.
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Comfort Line - Spring 2010
This quarter our Questions and Answers segment explores environmental issues relating to oil heat.
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Comfort Line - Winter 2010
This quarter our Questions and Answers segment discusses assistance that is available to heating oil customers to help heat their homes this winter.
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Comfort Line - Fall 2009
This quarter our Questions and Answers segment discusses the importance of properly sizing heating and air conditioning equipment.
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Comfort Line - Summer 2009
This quarter our Questions and Answers segment discusses energy tax credits.
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Comfort Line - Spring 2009
This quarter our Questions and Answers segment discusses thermostats and how they can increase your comfort and save you money.
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Comfort Line - Winter 2009
This quarter our Questions and Answers segment discusses attempts by our federal and state fuel dealers’ associations to control speculation in the energy futures markets.
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Comfort Line - Fall 2008
This quarter our Questions and Answers segment discusses the Tank Easy Environmental and Tank Protection Program.
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Comfort Line - Summer 2008
This quarter our Questions and Answers segment discusses a new generation of oil heating equipment that will soon be available in the United States.
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Comfort Line - Spring 2008
This quarter our Questions and Answers segment discusses oil deliveries and Hart & Iliff ’s testing of a new, more accurate delivery system.
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Comfort Line - Winter 2008
This quarter our “Question & Answer” segment discusses how moisture and humidity have a great deal to do with comfort.
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Comfort Line - Fall 2007
This quarter our question and answer segment discusses Hart & Iliff’s efforts to reduce energy consumption, save our customers money and be kind to the environment.
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Comfort Line - Summer 2007
This quarter our questions and answers segment discusses home-owners insurance as it relates to your heating and air conditioning systems.
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Comfort Line - Spring 2007
This quarter our question and answer segment discusses the advantages and disadvantages of bio-fuels.
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Comfort Line - Winter 2007
This quarter our question and answer segment examines the rapid increase and subsequent decline in energy prices.
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Comfort Line - Fall 2006
This quarter our questions and answers segment discusses funds available to oil heat consumers through the New Jersey Petroleum Underground Storage Tank Remediation, Upgrade & Closure
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Comfort Line - Summer 2006
This quarter our questions and answers segment discusses indoor air quality.
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Comfort Line - Spring 2006
This quarter our question and answer segment discusses solar energy systems that are available for residential or commercial use.
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Comfort Line - Winter 2006
This quarter our question and answer segment discusses the unique energy saving features of the German boiler system offered by Hart & Iliff.
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Comfort Line - Fall 2005
This quarter our question and answer segment discusses the relationship between outside above ground oil tanks and cold oil problems in the winter.
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Comfort Line - Summer 2005
This quarter our question and answer segment discusses energy costs and price protection.
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Comfort Line - Spring 2005
This quarter our questions and answers segment discusses the costs and ramifications of an oil tank leak.
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Comfort Line - Winter 2005
This quarter our questions and answers segment discusses hard water problems, which are prevalent in our service area.
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Comfort Line - Fall 2004
This quarter’s question and answer segment deals with world oil prices.
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Comfort Line - Summer 2004
Energy is vitally important to the economies of this country and the entire world. Fossil fuels are the world’s primary energy source and will continue to be so for the foreseeable future. This quarter’s Questions and Answers segment details some interesting energy statistics
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Comfort Line - Spring 2004
This quarter’s question and answer segment deals with the question of whether to replace or upgrade your heating oil tank.
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Comfort Line - Winter 2004
A bathroom can be one of the more difficult rooms to heat because frequently there is very little available wall space. This quarter, our questions and answers segment discusses the options available to heat a bathroom.
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Comfort Line - Fall 2003
This quarter, our Questions & Answers segment discusses our Service Protection Plans.
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Comfort Line - Summer 2003
This quarter, our questions and answers segment discusses recent changes to our Environmental and Tank Protection Program, which is now called ProGuard.
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Comfort Line - Spring 2003
You may have seen the Ultrablend logo on our stationery and our trucks or heard about Ultrablend on the radio. This quarter, our Question & Answer segment discusses our Exclusive Ultrablend Premium Heating Oil.
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Comfort Line - Winter 2003
This quarter, our questions and answers segment discusses the government-sponsored program called Energy Star. What is it and what does it mean for you?
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Comfort Line - Fall 2002
This quarter’s questions and answers introduces a new way of pricing heating and air conditioning service and installation work. We call it our “Up Front No-Risk Pricing System.” We have been using this customer-friendly system since April. This segment explains how the system works and why it is better for you.
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Comfort Line - Summer 2002
This quarter our question and answer segment discusses an exciting new pro-gram which gives you a choice of how to purchase your heating oil.
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Comfort Line - Spring 2002
This quarter’s questions and answers segment deals with swimming pool heating.
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Comfort Line - Winter 2002
This is the first of a two-part article explain-ing why Hart & Iliff has been this area’s premier energy company since 1889.
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Comfort Line - Fall 2001
In this quarter’s Questions & Answers segment, we are trying something a little different.
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Comfort Line - Summer 2001
The Autumn 1998 edition of Comfort Line contained a question and answer section on underground oil tanks.
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Comfort Line - Spring 2001
The following are quotes from several articles that appeared in The Wall Street Journal in December 2000.
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Comfort Line - Winter 2001
This quarter our Questions & Answers segment discusses automatic fuel deliveries...
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Comfort Line - Fall 2000
This quarter our “Question & Answers” segment discusses the differences between European and American central heating systems.Is central heating in Europe different than in the United States?
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Comfort Line - Summer 2000
This quarter, our “Questions and Answers” segment discusses the Oil Price Spike.
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Comfort Line - Spring 2000
Hart & Iliff was recently featured in the November and December 1999 issues of Oilheating magazine.
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Comfort Line - Winter 2000
This quarter, our “Questions and Answers” segment discusses how heating oil is produced, the proper- ties of heating oil and fuel quality issues.
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Comfort Line - Fall 1999
Do you have enough hot water when you take your morning shower? In this issue, we answer questions regarding hot water.
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